News & Events

Bristol’s innovative HomeChoice website is unveiled

Bristol City Council, alongside 18 partnering Housing Associations within the city, unified their housing needs solution to respond to digital demands, unveiling the HomeChoice Bristol website.

Bristol City Council required a comprehensive housing application process to enable all forms to be completed simultaneously, whilst having the ability to make applications active at the point of submission (for those with no housing need), so that applicants could immediately place bids on properties.

The new HomeChoice Bristol website incorporates the Abritas online Housing Register and Enhanced Housing Options solution, which guides customers through the housing options available based on their individual circumstances.

“Customers have positively commented on the new look and feel of the HomeChoice website and find bidding very straightforward.  Since going live with the new system just 4 weeks ago, we have received over 200 online auto-assessed applications that are actively bidding for properties. Over 2000 Housing options assessments have also been completed and customers signposted to self-help their housing options.”

Trina Davis | Business Systems Analyst | Bristol City Council