Integrated Mutual Exchange

Increasing the number of mutual exchanges that are completed is a key focus of the government's social housing reform agenda. As part of the planned legislation in this area all landlords will be obliged to provide an internet based mutual exchange service which enables tenants to register their details for a mutual exchange and search for reciprocal matches. Abritas has played a pivotal role in working with the DCLG and other providers to agree the approach for the HomeSwap Direct initiative. As a result our mutual exchange offering gives landlords a fully compliant, cost effective and easy to implement solution.

Key benefits of Abritas MX include:

  • Your customers see all of their housing options in one place - no need to log in to another system
  • Mutual exchange matches are displayed alongside other tenures
  • Fully compliant with the HomeSwap Direct scheme
  • Details of matches from other Abritas and Locata systems are displayed locally
  • Easy to identify and report on completed exchanges


Key features of Abritas MX include:

  • Accurate, immediate matches - no once a week batch
  • Tools to identify any roadblocks to exchange completion
  • Transfer applicants on housing register can be enrolled automatically
  • Workflow to accurately record the number of exchanges
  • Applicants don't need to be on the housing register to participate
  • Reminder and renewal tools to help customers keep their adverts up-to-date
  • Applicants can express an interest in an exchange
  • Advertisers are presented with a shortlist of people who are interested
  • Shortlist shows the applicant how good each match is


Please download the brochure on the right, or call 0800 093 9594 to arrange a demo.

Abritas