Online self-service for customers is a route to making substantial cost savings in many housing organisations. This module provides a comprehensive set of self-service facilities to allow customers to apply to the register and to subsequently maintain their own application details. In addition the module is designed to give your staff the tools to easily manage your housing waiting list - either as a stand alone organisation or as part of a sub-regional partnership.
Almost 50% of those people on English housing registers are managed with Abritas software and over 130 local authorities use the Abritas housing register.
Key benefits of this module include:
- Creates efficiencies through online customer self-service
- Maximum automation frees up staff time
- Tailored to your policy
- Fully web based hosted service with straight forward implementation
Key features of this module include:
- Online application form
- Online change of circumstances
- Paperless renewals
- Efficient workflow for case management
- Comprehensive audit trail
Please download the brochure or call 0800 093 9594 to arrange a demo.